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Letters / Articles

    One of the indications of how well a real estate agent performs is how successful that person is in selling properties and finding properties for his or her clients.

    Another important indicator is the letters received from satisfied customers. Below are a few excerpts from letters that I have received over the years.

    John R. Kauffman

    Dear Diane,

    It is with great pleasure that I recommend your services. We were very pleased with your approach to marketing our unique home. You followed thru on every detail and successfully created competition for my home with several buyers in a very difficult market.

    I am convinced that without you, my home would still be on the market and I would not be moving to Montana in June.

    As a commercial insurance broker, I have the privilege of working with many business leaders and owners, and I knew we would be successful with your firm as I love to work with passionate people! You still have that fire in your belly and love what you do. Your passion sells.

    John Loucks via LinkedIn

    Diane was nothing short of outstanding in the sale of my home. She came with a great plan, great marketing, guidance, and most of all, sealed the deal for us in a difficult market nearly at asking price. What more could you ask?

    Brian Melley via LinkedIn

    Diane is the personification of what every other realtor strives to be. She not only gave us timely, valuable information on inexpensive improvements that sold our house quickly, she also helped us with information on the new home we were building. She did this out of generosity as she did not collect a fee for the new house. Frankly, I can't imagine using another realtor.

    James H. Shacklett, III

    Diane Williams sold my house in Lower Gwynedd a few years ago. I found Diane to be knowledgeable, energetic, trustworthy, and a total professional. She had people in our house within 24 hours of the signing of the listing agreement and our house was sold in less than 72 hours for extremely close to our asking price. I couldn't recommend anybody that would be better to sell a house than Diane Williams.

    Thomas P. Jordan

    Dear Diane:

    I just want to say what a fantastic job you did for our family. Two families moving from New Jersey to Pennsylvania was a daunting task, but you made it easy. You were thoroughly professional and made our move so much easier than it could have been. You helped our daughter and son-in-law find a beautiful and affordable home, which is so difficult these days. Kim and I couldn't be more happier with our new home. I would truly recommend your services to anyone looking to sell or buy a home. The experience was hassle free and enjoyable. I don't think I have ever seen a person work so hard and yet so effective. Thank you so much for making our move the experience we were hoping for.

    David Cardy via LinkedIn

    Diane is absolutely tops in her field. No one works harder for the buyer or seller than Diane. She pays attention to every little detail, making sure every "i" is dotted and every "t" is crossed. And, she does it all with incredible compassion. From the day you meet her till after the transaction is completed, she guides you all the way, giving you complete confidence that everything is being taken care of. With 20+ years in real estate, Diane has seen everything, and therefore knows how to handle any surprises that may arise. When looking for a real estate agent, you need to call Diane.

    Gary Bridi via LinkedIn

    Diane helped us sell and buy a new home. She was great to work with and she made the process very smooth. Her knowledge of the market is very strong and she is the 1st agent I have seen who came equipped with a market analysis and game plan to sell our house at our very first meeting.

    Steve and Christie Woelkers

    Dear Diane:

    We are finally feeling settled in our new home and wanted to thank you for everything you did to make this possible. We love the new house and are really enjoying the property.

    We are so glad that we chose you to be our realtor. From the sale of our previous home to the purchase of the new property, you were on top of everything. We appreciate how attentive you were to us and how quickly you answered our many phone calls and questions. When we ran into the problems with the shared driveway and the deed for the old house, we were so grateful to have someone with your experience and expertise to sort it all out for us. We would highly recommend you to anyone in need of a realtor.

    Thank you again for all your help throughout the past year.

    Janet E. Amacher

    Dear Diane:

    I want to thank you for the extremely professional manner in which you handled my recent home purchase. You carefully managed every aspect to make this a smooth and pleasant transaction from the various inspections through the re-negotiation of the sale price all the way to the timely and efficient settlement. It was such a relief not to have to worry about the details.

    As you know, I deal with realtors on a regular basis in the context of my practice. You are in a class by yourself.

    Sussie & Al Harris

    Dear Diane:

    . . . Your attention to detail and constant follow-up was spectacular, especially comparing your efforts to those of the previous broker, who lacked your attentiveness. We were constantly receiving calls from you, keeping us up-to-date about the marketing effort. When a buyer was identified, your constant attention to making the deal happen was superior. You dealt with potential problems without, in some cases, getting us involved and kept the transaction moving forward. When we received a call from the title company at 4:20 on the day before settlement (at 10:30 the next day) to say that they had a problem that I would have to resolve, you spent three and a half hours on the phone that evening to resolve the issue - you took it upon yourself and took the pressure off of us. The contrast between your attention to detail and that of our previous broker was like comparing black and white. You were responsible for getting the deal done - our previous broker was partially responsible for the default by not attending to details and for not staying on top of the transaction until it closed.

    We can't think of any more superlatives to describe what you did for us. Don't hesitate to have any prospective client contact us so that we can tell them how special you are.

    John E. Landis

    Dear Diane:

    My wife, Bette, and I want you to know how much we appreciate your services as our agent in the recent sale of our property. You acted with enthusiasm and energy from our first meeting and showed professional competence of a high order from the signing of the listing agreement to the closing at the settlement table. In today's world, where service is too often grudgingly given and performance is barely adequate, your representation was a refreshing exception that left us with a very pleasant memory of our association.

    Jeff and Lupe Stewart

    Dear Diane:

    It is hard to believe that we met, for the first time, only four weeks ago! We were interviewing real estate agents, to sell our home in Hatfield, PA, and we were fairly certain that we were going to select a neighbor who is also a realtor. We interviewed four realtors. Three of the four had a similar marketing plan and strategy for selling our home, asked the same type of questions, and presented their credentials in a like way. On the enthusiastic recommendation of a friend of ours from church, we contacted you. Unlike the other realtors, you had such a comprehensive marketing plan that you shocked us! Your work ... was so superior to any of the other agents that there was really no other decision than to employ you as our realtor.

    . . . Your personality, positive attitude, tremendous ability, and communication skills made the tedious and complex process of selling our home so easy for us. You were always accessible and kept us informed every step of the way. ... You made sure that we understood the entire selling process, including every paper that we signed. You helped us through every aspect of preparing our home for selling.

    . . . You exceeded our expectations when we received an offer, over list price, our our home on day #1!! We concluded the sale of our home approximately 1 month from the date that it first went on the market!!

    Deciding to contract with you to sell our home was one of the best decisions that we ever made. You developed the plan, executed the plan, clearly and frequently communicated with us throughout the process, advised us on anything we asked, kept our spirits high, anticipated any obstacles, and even acted in our behalf at the closing!

    Thank you, again, so much for everything that you did for us. We send our best wishes to you. Let's keep in touch.

    George and Karen Schaab

    Dear Mr. Weichert:

    Rarely do we take the time to write about a satisfying experience. Usually we only take the time out of our busy schedules to complain when we're dissatisfied.

    . . . We personally felt our home would be a very quick and easy sale. However, it quickly turned into a very difficult one all the way through to the settlement.

    We feel so lucky with the sale of our home to have been in the good hands of Diane Williams in your Spring House (now Blue Bell) location.

    It is difficult to hand the keys of your home over to someone you have never met before. Diane has that warmth and honesty that makes you know she will represent your home as if it were her own. ... Diane was truly an extension of us during the sale of our home. We felt like she was part of our family.

    I must say, what impressed us the most about Diane, was the continual and timely follow-up with each and every prospective buyer that came through our home. In addition, she took the time to analyze the feedback and disseminate the information to us each day. ... We remain two very satisfied customers.

    Douglas Listman

    Dear Diane:

    I would like your prospective clients to know what a great job you did in finding us our new house in Dresher, PA. Please feel free to give our phone number to anyone who may want more information.

    My wife and I were moving from the Manhattan area to the Philadelphia area because I was changing jobs. Diane was incredibly helpful in the following areas:

    1. We wanted to move quickly so that I could avoid having to commute from Manhattan any longer than was necessary. Diane basically spent an entire weekend taking us around. She had prepared very well for our visit and did a good job finding houses that met our criteria.

    2. She had also spoken with us over the phone several times and sent us a lot of information so that when we came down, we had narrowed our choices to a few specific neighborhoods.

    3. Diane was very good at counseling us on what to offer and how to make our offer more attractive. We know we got the best price possible...

    4. We ended up buying our house from a relocation company which can be difficult to deal with. Diane was very good at pushing things forward quickly.

    5. On September 11th, I brought all of my mortgage papers into my office in Manhattan to copy. My office was directly accross the street from the south tower of the World Trade Center. In my haste to get out of the office after the attacks, I left everything in the office. I was unable to get back into my office for almost 2 weeks. Diane was very helpful in putting pressure on the mortgage processor to accept alternate documentation.

    6. Diane even took time over the weekend right after closing to meet some contractors in the house so that they could get some work done before we moved.

    7. When we had questions after closing, Diane has always been very responsive and helpful.

    I would highly recommend Diane Williams to anyone who is looking for a home in her area.

    Timothy Baker

    Dear Ms. Phillips:

    . . . I am not a letter writer, so it is a big deal when someone impresses me to the extent that I want to write about it. Such is the case with Diane Williams.

    . . . Due to the job change, we were forced to relocate again after seven short months. It is typical to take a loss on a new home after such a short time, however Diane was able to sell ours for slightly more than we paid. And, she sold it in exactly 30 days! . . .

    Glenn & Shari Hyman

    Dear Diane:

    Thank you! Thank you!! Thank you!!!

    Where should we begin? From the time we first met through closing you exceeded our every expectation. The integrity, professionalism, enthusiasm, and "can do" attitude you demonstrated throughout the sale process of our former home was second to none.

    . . . Your efforts went beyond just selling our home, as you were always willing to answer questions with regard to our short-term lease agreement, purchase of our new home, and even help us figure out how to transport some of our goods that our movers preferred not to risk moving.

    . . . From the day we listed with you through closing, you were responsive to our every need. ... In our opinion, you are the best realtor in all of southeastern PA, if not the country.

    . . . We would be remiss to omit mention of the efforts of the rest of the Weichert team, as we greatly appreciated the efforts of all the Weichert individuals that played a role in helping us sell our home.

    Jay & Amy Sheehy

    Weichert Realtors,

    We would like to let you know how happy we were with the quality service we received from Weichert Realtors, especially Diane Williams. The sale of our house ... was professionally handled from all perspectives.

    We always felt confident that our interests were well represented by Diane and her associates at Weichert. She was extremely thorough in her research and really kept us informed regarding the activities related to the sale of our home. ... Even after the sale, she checked over the papers and uncovered an error on the part of the Abstract Company that she then procedded to get corrected.

    Diane is truly customer focused. We really appreciated all of her hard work on our behalf and would recommend her highly, and have, to other potential clients. It was truly a pleasure working with Diane and Weichert Realtors. Thank you very much!

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